Privacy Policy

Last updated: 4 April 2026

At Adentcom, accessible from https://adentcom.net, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name.
• Business Information: Information provided through contact forms or service inquiries.
• Technical Data: IP address, browser type, device information, and website usage data.
• Communication Data: Records of communications, including emails, chat messages, and call recordings (when applicable).

2. How We Use Your Information

We use your information to:

• Provide and manage our contact center services
• Respond to inquiries and customer support requests
• Improve our website and services
• Communicate with you regarding services or updates
• Comply with legal and regulatory obligations

3. Call Recording and Monitoring

As a contact center service provider, Adentcom may record and monitor calls for:

• Quality assurance
• Training purposes
• Compliance and dispute resolution

By engaging with our services, you acknowledge and consent to such practices where permitted by law.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Trusted service providers and partners who support our operations
• Clients for whom we provide services (as part of contracted work)
• Authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent

To exercise these rights, please contact us at:
info@adentcom.net

8. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Adentcom
🌐 https://adentcom.net
📧 info@adentcom.net
📍Address: Roble 202, Col. Zapata, Monterrey, Mexico, 64390.