We are Adentcom
Founded in 2014 in Monterrey, Mexico, we provide outsourced contact center solutions that will help you optimize your operation and retain your customers.
It’s time for you to focus on what you do best, growing your business. Let us deliver a high-level customer experience with every interaction with your brand.
Our services are backed by an excellent practice in diverse industries such as technology, automotive, real estate, education, healthcare, professional services, restaurants, legal services, food and beverage, and more…
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Our people are Adentcom’s most important asset. We have created and invested in multiple programs to recruit and retain the best agents, educate and motivate our staff, recognition, provide the right tools and take advantage of opportunities. We make our environment amazing and fun because it is clear to us that strong culture + motivated people = positive results.
Mission
Ensure that our clients focus on their core business while we take care of keeping their customers satisfied by building brand loyalty through our highly trained staff.
Vision
Our vision is simple, to be a leading organization in creating the best experiences for our customers through our solutions by providing unique value and human sense.
Values
Resilience
The emotional balance of our employees is key to overcoming obstacles and facing diverse and unexpected work situations.
Teamwork
Our staff provides knowledge, experience, information and criteria for a successful program implementation process. Our team is our strength.
Perseverance
Always forward, not to give up, to deliver the best results in spite of the difficulties while maintaining a permanent state of optimism.
Effort
In our work culture, we understand that the greatest source of satisfaction comes through the effort of trying to achieve our goals through hard work and conviction.
Locations
Cumbres
Roble 202, Emiliano Zapata, Monterrey, Nuevo León. 64430
Mitras
Av. Rodrigo Gómez 212, Central, Monterrey, Nuevo León. 64190
Adentcom 2023