Tech Support
We’ll provide top-notch helpdesk support to quickly solve you customer issues
Our technical support teams enhance customer experience with a focus on first pass resolution to any technical problem. Our tailored technical support services solve our clients’ customer care challenges while delivering expert customer care to their customers.
As your front line of technical support, our agents will troubleshoot, solve, or escalate technical support issues for your customers. Rely on Adentcom to free up and unburden your own support staff, and to keep your customers satisfied.
How we can help
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Our customer support channels
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Your sofware. Our agents. It’s that easy.
Allowing our agents to utilize your existing CRM, phone system or helpdesk takes the headache out of customer service outsourcing. We can work with your current software, e.g. Salesforce, Zoho, Hubspot, Pipedrive, Ring Central, Vonage, Kicksy or Five9 to access customers’ information, and instantly enter data into the software you’re already using. If you need a CRM for the outsourced tasks, we can help you design and implement a tailor-made platform for your business under our Adentcom Sharepoint. The less data entry you have to do means the more time to focus on your core business.
Adentcom 2023