Customer Care
We will act as an extension of your team to ensure your client experience is above all.
Customer service is the key to business success. While top-notch customer service delivery you can turn your customers into brand loyalists, a few instances of poor customer service can make your customers jump the ship and opt for your competitors.
With us as your customer service outsourcing company, you don’t have to worry about poor customer experience, unresolved issues, delayed response, or unsatisfied consumers.
How we can help
Hear how we sound
Our customer support channels
Voice
Chat
Social media
Your sofware. Our agents. It’s that easy.
Allowing our agents to utilize your existing CRM, phone system or helpdesk takes the headache out of customer service outsourcing. We can work with your current software, e.g. Salesforce, Zoho, Hubspot, Pipedrive, Ring Central, Vonage, Kicksy or Five9 to access customers’ information, and instantly enter data into the software you’re already using. If you need a CRM for the outsourced tasks, we can help you design and implement a tailor-made platform for your business under our Adentcom Sharepoint. The less data entry you have to do means the more time to focus on your core business.
Adentcom 2023