Surveys
Get the right feedback to help your business make the right decisions.
Outbound customer surveys is an amazing way to understand your consumers and help you deliver a better product or service. Feedback is powerful. Based on the information, we can help you develop new products, new services, or refine your current offerings.
Our team evaluate multiple aspects using the best techniques, discovering strengths and areas of opportunity with the aim of evaluating customer and/or end user satisfaction Let us help your business respond proactively to real time customer feedback.
How we can help
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Our customer support channels
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Your sofware. Our agents. It’s that easy.
Allowing our agents to utilize your existing CRM, phone system or helpdesk takes the headache out of customer service outsourcing. We can work with your current software, e.g. Salesforce, Zoho, Hubspot, Pipedrive, Ring Central, Vonage, Kicksy or Five9 to access customers’ information, and instantly enter data into the software you’re already using. If you need a CRM for the outsourced tasks, we can help you design and implement a tailor-made platform for your business under our Adentcom Sharepoint. The less data entry you have to do means the more time to focus on your core business.
Adentcom 2023